Trading Hub wanted to build a confident pool of facilitators able to structure and lead high-stakes Round Table and Supper Club events. The aim was to ensure clients and prospects gain maximum value from these sessions, which also serve as a showcase for Trading Hub’s software. The team already had experience running events, but needed practical, tailored facilitation skills to take their impact further.

The Treehouse solution and activity

Treehouse Partners delivered a half-day, face-to-face facilitation training session for 12 Trading Hub colleagues, curated specifically for their needs. The session included:

• Allocating facilitation roles and designing events to meet objectives.

• Using ice breakers, building rapport, and setting effective ground rules.

• Handling tricky situations, including managing disruptors and involving introverts.

• Practising closing techniques to create tangible takeaways.

• Identifying individual personal commitments for ongoing improvement.

The outcome or impact

Trading Hub’s team left the training confident in structuring and facilitating high-value client events. Immediate feedback highlighted the relevance and practicality of the techniques, with participants ready to apply new skills to upcoming Round Tables and Supper Clubs - helping Trading Hub deliver greater value and showcase its expertise.

Growth Circle Follow-up

A virtual Growth Circle was held two months after the face-to-face session to explore how participants had applied their new skills and provide further expert and peer support.

About the Trading Hub

TradingHub is a global FinTech company specialising in high-precision trade surveillance and financial analytics solutions for capital markets. Founded in 2010, the firm supports leading financial institutions from offices in London, Toronto, Singapore, and Sydney. Its flagship platform, MAST, applies front-office risk modelling to detect complex market abuse - including cross-product manipulation often missed by legacy systems. While trade surveillance is its core offering, TradingHub’s technology also supports broader regulatory and analytics use cases across compliance, risk management, and performance assessment.